Meeting notes tools fall into three categories

CategoryExamplesRole
Meeting botOtter, FirefliesJoin Zoom / Meet / Teams, transcribe live, build a team meeting library
Research / post-meeting organizationGemini Notebook (formerly NotebookLM)Treat recordings as sources, then clean up transcripts, summaries, and citations afterward
API transcriptionOpenAI Speech-to-Text, open-source WhisperDevelopers package their own flow; can self-host and integrate into products

Picking the wrong route wastes more time than picking the wrong tool, so sort this out before you compare tools.

A little penguin sorting a recorder, notebook, and microphone into three wooden trays

Otter.ai: English meetings and individual / team transcripts

ItemDetails
Free300 monthly transcription minutes + 3 lifetime audio/video imports
Pro$16.99/user/month
Business$30/user/month (unlimited audio/video imports)
StrengthsEnglish live transcription, speaker diarization, meeting search
WeaknessesChinese support is not as strong as Chinese-first tools

Best for: English-first online meetings, sales / support teams with heavy online communication.

A little penguin wearing headphones and listening to transcript waveforms beside a recorder

Fireflies.ai: team meeting library and collaboration

ItemDetails
Freeunlimited transcription, 800 mins storage / seat
Pro$10/seat/month (annual billing, 8,000 mins storage, 20 AI credits)
Business$19/seat/month (annual billing, unlimited storage, 30 AI credits)
StrengthsCross-meeting search, CRM integrations, team meeting knowledge base
WeaknessesA bit overkill for solo use

Best for: sales / support / consulting teams with multiple online meetings every week.

A little penguin putting meeting tapes and notes into a team filing cabinet

Gemini Notebook: organize the material after recording

ItemDetails
Standard100 notebooks, 50 sources / notebook, 50 chats/day, 3 audio generations/day
Pro500 notebooks, 300 sources / notebook, 500 chats/day, 20 audio/day
Source limits200 MB or 500,000 words per file; poor audio quality may fail to import
StrengthsStable Chinese transcripts, strong citations, multiple Audio Overview formats (Deep Dive / Brief / Critique / Debate), 80+ languages
WeaknessesNot a live bot; you upload after the meeting

Best for: individuals / Chinese-first workflows / tight budgets / anyone who needs transcripts + summaries + paragraph-level citations.

A little penguin filing meeting papers into a notebook labeled Gemini Notebook

Whisper / OpenAI: build your own developer workflow

FormDetails
OpenAI Speech-to-Text APIwhisper-1, gpt-4o-mini-transcribe, gpt-4o-transcribe, gpt-4o-transcribe-diarize
Upload limit25 MB, with limited supported formats
Pricing (per minute)Whisper $0.006, gpt-4o-mini-transcribe around $0.003, gpt-4o-transcribe around $0.006
Open-source WhisperSelf-hosted, local, audio never leaves your machine
StrengthsMultilingual, customizable, self-hostable
WeaknessesNo ready-made SaaS UI, so you need to package the workflow yourself; hallucinations / typos still need human review

Best for: developers, custom workflows, sensitive content that needs self-hosting.

A little penguin connecting a microphone to an old terminal on a workbench

Be conservative with Chinese, Taiwanese Hokkien, and mixed Chinese-English

Chinese recognition accuracy varies widely across tools because accents, recording quality, and domain-term density all matter. My suggested method:

  1. Find a representative recording from your normal meetings (5-10 minutes).
  2. Run the same clip through three tools.
  3. Decide based on the actual output in your own scenario.

Do not trust cross-product claims like “90% accuracy.” Those numbers come from each vendor’s own test set, and the gap between that and your real meetings is usually huge.

For Taiwanese Hokkien scenarios, the most practical route right now is Jianying / CapCut subtitles, with human proofreading afterward.

A little penguin wearing headphones and carefully untangling three mixed audio lines

Pick a tool at a glance

Your situationRecommendation
Individual, Chinese-first, budget 0iPhone + Gemini Notebook
Individual, video / subtitlesiPhone + Gemini Notebook + Jianying / CapCut
English team, many online meetingsOtter
Cross-team meeting library, CRM integrationFireflies
Sensitive content, must stay localOpen-source Whisper
Developer needs customizationOpenAI Speech-to-Text API

A little penguin at a meeting table moving a bookmark toward the tool it will use

Further Reading